條款及細則

送貨條款

所有貨品一律不設有退款服務。

顧客可於七天內憑正本單據到同一門市為正價貨品辦理換貨手續。

減價已被使用或損毀之貨品均不設換貨。

如有任何爭議,本公司擁有最終決議權。

送貨服務只包括香港特別行政區香港島、九龍及新界之工商及屋苑地址,送貨服務不包括機場、邊境禁區、離島、馬灣、愉景灣、東涌及未有公共交通工具直達之地方。

購買金額滿 HK$500或以上,可有免費本地送貨服務一次。

客戶訂購的貨物會安排於付款後十四個工作天內送出,而收貨地址街道必須允許貨車停泊。如非工業地址(住宅上門)及偏遠地區需額外收取附加費$30。

如送貨地址不容許(5.5公噸或以上)之貨車直達樓宇大門而需要推送貨物 /或大廈沒有升降機 /或客戶所購買之貨品不容許進入升降機而引致需由樓梯搬運上樓,客戶需繳交額外費用,客須以現金支付。

上樓費: 樓宇內外上樓費按每層計算,樓梯八級算為一層,首一至八層每件每層HK$200,第九層或以每件每層$300

鄉間村屋推路費,首段10米免收費,之後會50米收費為$500(平路)、$800(斜路)

送貨員會於送貨前致電客戶確認送貨。如送貨員未能聯絡客戶,送貨服務將會自動取消。

如客戶確認送貨,但送貨時客戶未能接收,客戶需繳交額外費用安排再次送貨。

惡劣天氣情況,例如8號颱風懸掛或黑色暴雨警號、因天氣引致船隻停航、水浸或道路封閉或阻塞,送貨服務將會暫停。送貨時間將另作安排。

其他條款

購買任何3D打印機或3D掃描器,將可免費報讀3D打印機或3D掃描器使用培訓一堂

所獲贈的免費課堂參加報名人數只限一人。

報名後如缺席,恕不另作安排。

報讀課程之日期及時間一經確認後,恕不能作任何更改。

本公司會為部份課程進行拍攝、錄影,以作紀錄及宣傳之用。如參加 者不欲攝入鏡頭內,請於報名時通知本公司職員,以作妥善安排。此外,課程進行期間,嚴禁參加者私自進行錄影及錄音。

關於惡劣天氣安排,若八號熱帶氣旋(或以上)或黑色暴雨警告於上午六時三十分或之後仍然懸掛,當天的課堂將會全部自動取消, 參加人士需要再自行預約。

本公司有權更改課程,而不作個別通知。

如有任何爭議,本公司保留最終決定權。

Terms and Conditions

Shipping Policies

Goods sold are non-refundable.

Regular-priced goods with receipt can be exchanged within 7 days.

No exchange for used or damaged goods, items sold on sale or on special discount.

In case of disputes, our decisions are final and conclusive

Delivery service is only offered to industry and estates address within HKSAR, which includes Hong Kong Island, Kowloon and New Territories, except Airport, Restricted Areas, Outlying Islands, Discovery Bay, Ma Wan, Tung Chung and any place which cannot be reachable by public transportation.

Free delivery service will be offered once when you purchase for an amount of HK$500 or above.

The ordered product will be dispatched within 14 working days after the payment is confirmed. Parking service must be available for the delivery address. Extra delivery fee of $30 will be charged for some remote districts or non-commercial areas (home delivery to door).

If the door of the delivery building cannot be reachable by delivery truck (5.5 tones or above) so that the deliveryman needs to carry the product to the building, or no evaluator in the delivery building, or the product is not able to or not permitted to enter the evaluator so that the product needs to be carried through stairs, additional fee is required. Customer needs to pay an additional fee by cash.

“Stair Charge”: Indoor and outdoor stair charges will be counted by floor,and 8 steps are counted as 1 floor. For 1st to 8th floor $200 will be charged for each floor and each product; from 9th floor or above $300 will be charged for each floor and each product.

“Push Road Charge” (applied to countryside/village only): first 10m is free of charge, after that each 50m is charged for $500 (level road) or $800 (ramp).

Customer will be contacted by deliveryman to confirm the delivery date and time. In general situation, delivery service will be cancelled if we can’t contact the customer.

If the customer confirms the delivery date and time, but does not succeed in receiving the goods, additional fee will be charged for arranging the delivery service again.

When Typhoon Signal No. 8 or above or Black Rainstorm warning signal is hoisted on the scheduled delivery date or the day before, delivery services will be postponed or cancelled, and the delivery services will be rescheduled. 

Other Terms and Conditions

1 free 3D printer or 3D scanner training course will be offered after purchasing one of our 3D printers or 3D scanners.

Enrollment is limited to one person.

If attendee is absent after registration, new arrangements will not be made

Once the course date and time cannot be changed once confirmed.

Some of the courses will be taken photos or videos for recording and promotion. If attendees do not want to be filmed, please notify our staff at the time of registration to make proper arrangement. In addition, attendees are strictly prohibited from doing video and audio recording during the course.

Regarding the adverse weather arrangements, if the Tropical Cyclone Warning Signal No. 8 (or above) or the Black Rainstorm Signal is still hoisted at/after 6:30am, all courses on that day will be automatically cancelled and the attendees will need to rebook the course.

3Dlabstore has the right to update the course without any prior notice.

Should any dispute arise, the decision of 3Dlabstore shall be final.